Shipping policy

At Main Street Collective, we’re dedicated to ensuring your orders are processed, shipped, and delivered smoothly. Please take a moment to review our shipping policy below:

Processing Time

• Orders are carefully prepared and processed within 3-5 business days.

Shipping Rates and Delivery Estimates

• Shipping fees are calculated and displayed at checkout.

• Standard Shipping: Estimated delivery within 5-7 business days within the continental United States.

• Expedited Shipping: Available for an additional fee for faster delivery.

Shipping Confirmation and Tracking

• A shipping confirmation email with your tracking number will be sent once your order is shipped.

• Tracking information will be updated and active within 24 hours.

International Shipping

• While we currently do not offer international shipping, we’re working diligently to make this option available in the future.

Customs, Duties, and Taxes

• Main Street Collective is not responsible for customs or tax fees applied to your order. Any additional charges (e.g., tariffs, taxes) during or after shipping are the customer’s responsibility.

Damages During Shipping

• Main Street Collective cannot be held responsible for items damaged or lost in transit. If your order arrives damaged, please email us at Orders@MainStreetCollective.shop with your order number and photos of the damage.

• Please retain all packaging and damaged items and avoid washing, drying, or wearing the damaged goods until the issue is resolved.

Incorrect Shipping Addresses

• Double-check your shipping address during checkout to ensure accurate delivery.

• If an incorrect address is provided, and the shipping label has been printed, the customer will be responsible for fees associated with reprinting a new label.

For any questions or further assistance, please don’t hesitate to contact us at Info@MainStreetCollective.shop.

Thank you for supporting Main Street Collective—we’re here to make your experience magical!